HGU 뉴욕 (HGU New York)

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Clean room good location

I have been stay New York for 2 week and have been stay 4 deferent hotel and this hotel are the best hotel so far on my trip, the room are sooo clean and bed are so comfy I love this hotel stuff are friendly and helpful this hotel are super safe for family easy walk to Korean town . Omg I love it love everything they host at this hotel. Will be back and stay again.

Helpful staff, but my room key didn’t work in the lift so I had to be escorted to my room

Tiny. But who stays in the room while in NYC? Super helpful staff. Left my bags since my room wasn’t ready early- came back and they were magically in my room! So happy not to have to lug them around!! Super friendly staff.

The Staff was kind .

Enjoyed my stay. There were little luxury touches like bags being brought to the room, slipper and robe provided. The cafe next door had good drinks and pastries (enjoyed the cardamom bun). My only gripe was check in.. I attempted early check in, room wasn't available which is fine, even expected. BUT this was probably the first time i wasn't offered to start the process (just check in) so i could be contacted when the room was ready. Even when i asked, they said they couldnt take my info until the room was ready. I had to call later. Besides that, a fine stay.

The staff was awesome, the room was clean. I will definitely book again.

Hotel was clean, staff was friendly, and the location was GREAT. Easy walk to Madison Square Garden, Penn Station, and everything else Midtown has to offer!

Que mejoren el servicio de restsursnt

Locked out of my room for two nights, constant loud banging on the lower levels from the gym next door. Location was wonderful with the subway right down the block. The room was clean and cool. But the staff seemed a little off the entire stay.