호텔 부고엔스치-호프 (Hotel Bourgoensch Hof)

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The room with the canal view felt like being in a fairytale story.

Loved the bed and bedding and bathroom was very nice and clean, Location could have been better - up on a hillside not really close to anything pretty or nice, although a grocery store was close in walking distance. The hotel was under major renovation on the main floor, but they made the bar available to lounge in. Floors in the bedroom were the creakiest floors i've ever heard and made it difficult to sneak out to the bathroom at night. My biggest beef is tha that hotels.com says "24 hour airport concierge" and that is 100% false. There is no shuttle of any kind. I asked about it and the concierge told me "Yes, we can call a cab for you." That is b.s. very very deceiving and expensive. They didn't say "we'll look into why it says that" or do anything at all to acknowledge that misleading information. Breakfast was extremely basic. Nothing warm of any kind.

Magical! Talk about staying IN Bruges… The heart of the town in a modern property. If you can, book a room with a canal view!

Great location. Staff were very helpful.

Negatives were the room with the beautiful canal view did not have AC. It was hot at night, so sleeping was miserable. Hotel was under renovation so it is getting a modern look, but you had to work around that a bit. It is a maze to get to your room and took us two days to finally figure it out. The reception desk is not 24 hours and sometimes we had to use "the night door" to get in/out. Elevator is tiny, only 2 large luggage and 1 human at a time. If you have mobility issues this hotel would be difficult. There were stairs to get to the elevator. The toilet room does not have its own sink and the shower does not have a way to keep the water in the tub so it went all over the floor. They only gave us 1 travel size shower gel so we went to a store to get soap. Positives are the location is fantastic and the canal view room has an amazing view. Breakfast was nice, but not amazing.

Our stay was absolutely perfect. This hotel exceeded all of our expectations. The room was beautiful, spotless, and incredibly comfortable, creating the perfect romantic atmosphere. Every member of the staff was warm, attentive, and genuinely kind, making us feel welcome from the moment we arrived. The location was excellent, the service was flawless, and every detail reflected quality and care. We truly felt relaxed, pampered, and enjoyed every minute of our stay. Without a doubt, this is a great experience in every way. We highly recommend it to anyone looking for a romantic getaway, and we can’t wait to come back. Thank you for making our trip so special!

Really good place to stay however, I believe they should informed you more about where to park exactly and how the streets work!

Fantastic hotel. Delivered on everything and more. Highly recommend.

This hotel was wonderful! The location is absolutely perfect - you are right in the middle of all the action but the hotel itself is quiet! I didn't have any interruptions throughout the night with noise - even being on the main floor. The room was clean and spacious. The front desk was extremely accommodating in storing my bags and helping with any questions. My room had a fridge and coffee maker which was great for breakfast in the AM.

The room had a great view of the canal, which I paid for. Had the breakfast that was extra but completely adequate. The staff were easy going.