더 쇼어햄 (The Shoreham)

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Location is great

The staff was very nice and accommodating. Rooms were clean and comfortable. Will definitely stay here again on our next trip to NYC.

Great place very conveniently located ata reasonable price…

We arrived after 6 pm, the check in was very odd as we had booked a king room. The man at the desk said that our wasn't clean unit a tried to sell us into changing to a queen suite. Odd that are 6 pm our room wasn't clean yet. We had no choice but to take the queen suite. Walked in that least 20 stains on the carpet a bathroom that smelledof mildew. I feel that because we booked through a 3rd party (Expedia) at a reduced rate we were treated as 3rd class occupants. I intend to post this review on every social media app that I have to warn others of what is obviously a money grab by this property. EXPEDIA I went to another property that very evening and I expect FULL REFUND!!!!

The first room had stained carpet, damp sheets, a rusted tub, and signs of bed bugs. The staff was willing to switch to a new room, but that one had filthy bedding with hair and more signs of bed bugs. Lobby under construction; staff were not empowered to refund us. Also a surprise $45 fee upon arrival. We checked out immediately and had to get a $50 uber to a new hotel all in the same day. It was exhausting and the manager refused to refund us. Luckily Expedia refunded, but it took several calls to resolve.

Great

La ubicación es buena porque está muy céntrica de los lugares turísticos y hay una estación del tren muy cerca. Las instalaciones del hotel en general son aceptables. En cuanto a la habitación la alfombra se ve sucia y guarda un aroma raro. Pagamos por desayuno americano y nos llevamos la sorpresa que el servicio es en la tienda del hotel. Te dan una fruta, una barra de cereal, un pan y un café. Sin embargo, todo en Nueva York es caro, así que ese desayuno te ayuda para empezar el día en lo que comes algo más.

Location was great for what we wanted. Accommodations were fine. A/c was loud and room carpeting was quite dirty. Place was quiet enough and no views. But it served our purpose. Staff was very helpful which goes a long way to making a stay fine.

AC was a bit loud.

We really enjoyed our stay, the staff were excellent and very helpful. Only downside about this hotel is no refrigerators in the room. Great location.