더 프레지던트 브뤼셀 호텔 (a&o Brussel Centrum)

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Réceptionniste professionnelle. Chambre malpropre. Il semble manquer d'employés.afin d'entretenir correcrement le bâtiment.

The bathrooms are old and dirty, I even got stuck in the bathroom my friend had to go down to reception to bring someone to open the door, there was no phone in the room even to call them. And they didn’t seem surprised about the incident at all it seemed it happened multiple times. And they moved us to another room that the bathroom was even worse and I had to cancel the stay ( still struggling with the refund) customer service not the best. They rarely respond if they ever did. End up in a different hotel.

Con mucho polvo la habitación

Staff and breakfast was good. Room was clean and big and with a good view. Very near to central Brussels. At night, walking from Station (North) to hostel was a little scary as it’s near the red light area

The hostel was great and the staff were helpful. I would definitely recommend this place to other people!

Clean room and great lounge

Merci à Océane qui nous a donné un très bon service

Location of the hotel was perfect, close to train and station, but the good experience ends here. Reception staff were like robots, no welcome and not explanatory. Getting to the room gives the impression that the hotel needs a lift up. Dirty and market floor carpets. Checking in the room was no better; floor not cleaned properly, bathroom looked ok but not what we expected, no bath towels, only two hand towels. Bedsheets not changed, hair and creases from previous stays. We went to reception and they offered us just bedsheets and bath towels, and no help for replacement or cleaning. Bar staff was very good and helpful, he new the area and gave us some good tips to enjoy our trip in Brussels. We thought things were getting better but late at night while enjoying our drinks next to the kitchen something which we didn't expect appeared, putting that nicely it was "Jerry" likely not chased up by Tom. That's was awful. We didn't book breakfast so I can't comment about it, but you can imagine how that would have been.

In non-smoking rooms you are going to feel that someone has already smoked there. Nearby shops open very late. Breakfast simple. Staff is very unhelpful

A very clean hotel with friendly and professional staff. Comfortable bed and very quiet. Had a great sleep. It’s good value for money as well.