Hampton Inn by Hilton Irvine East - Lake Forest

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Beds need updating

Well located, clean, comfortable stay.

The staff was amazing... breakfast was amazing. There is near by store. Overall was a 10.

The staff were very friendly. I was a bit disappointed in the room. All the plugs were burned and I was afraid to use them. One plug had a ground plug broken off in one of the outlets. The refrigerator had an opened drink and food inside which tells me the room was not properly cleaned. When I mention these problems to the front desk they were very apologetic.

I accidentally walked into the hotel next-door that smelled fresh and clean and bright and airy only to find out that was not my hotel and walked across the parking lot to this one. Where it smelled moldy and musty like that HVAC filters or the vacuum filters or none of that stuff had been cleaned in a very long time. Went to my room and the bathroom fan was running full blast Radley loud obnoxious the requirement came and went two or three times to no avail and it was less than 2 feet from the bed. It was a very very long night and I left a day early because of the conditions.

Breakfast was average

Yes

Old smells

These rooms were so clean. I’ve never had a better breakfast at a hotel. The poppy seed scones and different waffle batter each morning for breakfast was so nice. Also loved eating takeout poolside one night. Hotel is conveniently located and in a quiet area.

In room #216 and #218 my sister and I kept hearing noise all night within the walls. I don’t know if it was the pipes or what. Seemed like an out dated hotel and mainly senior community. Besides that friendly staff, clean hotel, and good breakfast variety.