비바텔 쿠알라룸푸르 (Vivatel Kuala Lumpur)

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Great place to stay while you are in Kuala Lumpur, Malaysia!

Good breakfast

I am coming to this hotel about once a year since 2017. Rooms are spacious and clean. I had the Junior Suite and I enjoyed having a proper desk, a separate simple seating area, and a kitchen with flowing water. The attached shopping mall has degraded a bit since pre-covid times and dining options there are very limited now. Anyhow, there is local food in easy walking distance, and a large, modern shopping mall with plenty of dining options a 15 minute walk away. Breakfast in the hotel I like less and less though, as variety and quality have degraded over time, eg only Cafe Americano from the machines, blue-ish scrambled eggs, and resupply problems at the buffet from 07:15 onwards.

Breakfast Buffet was really good. Room was decent. Staff were good but could be better.

The hotel is not cheap in price yet not valued for money. The breakfast barely have options, the hotel looked so old and the mall next to hotel has no patrons, shops were closed too.

ok

Need more customer service

The room was spacious and the decoration original. Service and cleanliness was quite excellent. The hotel restaurant was struggling with resupplying the breakfast buffet at busy times in the morning, which requires improvement. The adjacent mall used to contain dining options for the evening, which is no longer the case. Most of the dinner options close to the hotel require cash payment, and according advice by the hotel would be helpful.

Overated by previous posts. This hotel doesn’t deserve a good rating.Poor in cleanliness and we found cockroach in the room. Dusty and moldy toilet. Disappointed.

Good value stay with clean comfy room, near to Pudu & Bukit Bintang area. Due to Covid, many F&Bs are not in business in the mall next door.