크라운 플라자 상하이 난징 로드 바이 IHG (Crowne Plaza Shanghai Nanjing Road by IHG)

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Good location and the service very good

The staff went above and beyond to make the experience enjoyable.

Everything was perfect, I was upgraded to a suite. Location is 10/10, Staff was nice, breakfast big but not interesting. Bar was very boring

Nice, friendly and welcoming staff.

Amazing location in the center beautiful hotel, friendly environment I would love to come back!!

First, the good stuff. Excellent staff, most helpful with a late arrival due to a stranded connecting flight, and with a late checkout. Good food and drinks, and service to go with it. The not so good... The WiFi was hopeless. Virtually unable to connect to a speedy and/or reliable signal. Our own phone data was also hard use inside the hotel - but we would get multiple notifications as soon as we stepped outside. Bathroom... I get 'mood lighting' in the lounge room but why have it in the bathroom? I craved a bright light to shave, my wife the same for makeup etc. Also, having a sliding door on the toilet was a great idea but with no handle on the inside, it's difficult to open, especially in the middle of the night, particularly with jet lag and NO BRIGHT LIGHTS. We liked the hotel, a lot of the big things worked great, it's the silly little stuff that bothered us. We'd love to come back and stay again

Overall good place to stay. Great location.

Excellent stay in Crowne Plaza. The location is very convenient, within walking distance to Nanjing East Road and People’s Square. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay.

was a good stay. room is comfortable and hotel location is great.

We stayed in the hotel for four nights. The hotel is well maintained and our room is spotless and the mattress is good. The size of the TV well exceeded our expectation. The water pressure of the shower was low but okay. The breakfast was very good especially the salad bar and fruit, and Chinese food. The bakery is on the low side and worse than those offered a couple of years back when we stayed in the same hotel. Coffee (espresso, latte,…) were very good and the staff were very tentative to clean tables and reload milk to coffee machines. Once you are done with your breakfast, you can take a cup of coffee/latte/… with you. Thank the hotel for this warm gesture. The location of the hotel is clearly the best with a metro station just some 2-3 hundreds away. Overall very happy with the stay.