하얏트 리젠시 브리즈번 (Hyatt Regency Brisbane)

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

Great location. Out the door and in the middle of the city shopping

Nice and clean friendly staff. We got a free upgrade. Shopping carpark underneath which is discounted by Hyatt. So convenient right in the Queen Street Mall. Central to everything. We had stayed there a couple of times and will definitely staying there again

Very good stay

Room was clean, however re-used disposable slippers that had clearly been worn by others was a low point. Sink would not drain, reported in the morning AM and was not attended to, had to ask again PM evening for them to take care of it. Location convenient enough and hotel maintained to good standard. TV was most frustrating - obviously at time of visit World Cup being on free to air - their antenna or signal not strong enough, sometimes picture with sound, sometimes sound no picture so that was also very disappointing.

Na

Staff so helpful..the 11.00 checkout was great.

Really clean & helpful staff

Overall (and as usual) the Hyatt Regency staff and property didn't let me and my family down. The front and back of the house staff (specifically room service) were friendly and super helpful.

Take a 100aud deposit and takes ages to get it back is the only negative

Very disappointing stay and certainly not worth the money paid. We were allocated Room 505, which overlooked the canopy roof and was subjected to loud music from the moment we checked in. The level of noise was unacceptable for a hotel room and significantly impacted our comfort and ability to relax. The most concerning issue occurred during the night when we were abruptly woken by a voice announcement in our room instructing guests to evacuate due to a fire alarm. There were no audible alarm bells, which only added to the confusion. Before we had even managed to fully comprehend the situation, a second announcement informed us that it was a false alarm. Being disturbed in this manner in the middle of the night completely disrupted what little rest we were able to get. For a stay costing over £100 for a single night, I expected a far higher standard of comfort and guest experience. Between the excessive noise and the overnight disturbance, we left feeling frustrated and disappointed.