Hotel Kansai

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Communication over email was slow, however the location once there gave easy access to the umeda Osaka Train station and surrounding shopping area. The room was spacious enough but old, with a small bathroom. If was functional but in need of a coat of paint and new carpet. Otherwise it was clean and worked for our needs

• Room extremely small, but very neat and clean. • Some staff are cooperative, some are annoyed at you. • AC works, but the controls weren’t user-friendly enough.

The lobby was very nice but the room itself was not. our window led to an alley and it was quite loud at night :(

When you first arrive you get a horrible smell of cigarettes. This place was so dirty that there was stains on every wall. Grossed out by every aspect of this so called hotel more like motel.

easy checkin and great staff

Room was clean. It took awhile to find the elevator 2. The wifi was so slow that it might as well be non existent.

Breakfast was great…. So many delicious options, great service, front desk workers were so polite and helpful. Great experience.

- The corridors of the hotel felt old and have a lot of visible damage. - the bathroom was clean, but the rest of the room felt old and there was the same kind of “oldness” that we saw in the corridors. - the dryer was not super efficient. My friend put jeans and shirts. They were not near dry after a full 60 minutes cycle.

As soon as I checked in all 3 female staff were behind the desk while I struggled with the kiosk. The hallways leading to my room was dirty with stains on the wall. My room was non smoking but smoke leaked from a room mext to me. Using the TV was tricky, they WANT YOU TO PAY! BUT ALL YOU HAVE TO DO IS PUSH #2 TO START WATCHING FREE TV PROGRAMS. The area right outside the hotel is shady with solicitation of Massages. I definitely got what I payed for trying to be cheap in Osaka. The best thing about my room was probably that the restroom was nicer than the actual room itself.

Simple but ok