밀레니엄 리조트 마누엘스 (Millennium Hotel and Resort Manuels Taupō)

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The mattress in the room was excellent, thanks,

Great stay! Staff was super helpful!

The room was nice and clean but really in need of a renovation. The bathroom is very dated old shower and cracked tiles, fan in bathroom didn't work. The carpet and furniture and TV in the room are also dated but we were glad to have full sky channels. The staff were lovely and helpful and we enjoyed the buffet breakfast. Best aspects were the view and position on the lake as well as the heated pool. The grotto was still out of order. Overall I would say the room was like a 3 star and let's down the hotel.

Great view of the lake from room. Would have preferred double glazed windows not single. Condensation forms due to being bloody freezing outside and the heat pump going.

Staff were friendly but the heating in our room did not seem to work

The lady that checked us in was very offhand. The shower was dirty, some power points didn’t work, the bathroom light switch was faulty and you could hear everything from the rooms next door, even a light switch being turned on. The carpark is very tight and when full difficult to manoeuvre in.

We were disappointed with our stay at Millennium Hotel Taupō. The rooms looked quite old and dated, which was very different from the photos shown when we made the booking. The pictures gave the impression of modern, renovated rooms, but the actual room did not match those expectations. Considering the price we paid, we didn’t feel it was good value for money. The location is nice, but the accommodation itself was not worth the cost. We hope the hotel updates its room photos or renovates the older rooms so future guests know exactly what to expect.

Lovely heated outdoor pool. Nice staff. Indoor pool out of order. Will stay again.

The live music on Friday and Saturday evenings is wonderful.

I forgot my earplugs and remembered my togs. It would have been better the other way round - the pool closed at 8pm just before we got back from dinner, and the noise from the Bitumen Boeings (overnight trucks) was pretty loud. Also, I couldn’t get onto the wifi. But the room itself was lovely and the view over the lake to the mountains was absolutely stunning! I’ll stay at the Hilton next time.