헤로즈 호텔 텔아비브 바이 더 비치 (Herods Hotel Tel Aviv by the Beach)

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Staff amenities

Do not believe the pictures this hotel is falling apart. I have pictures to prove how the gym looks totally different and there is no sauna for guests. Just be wary of them lying over the phone and everything is outdated.

The bathroom was very dirty and stuffy. The vent was filled with dust that fell on me in the bath. There was absolutely no light in the room.

PLEASE improve! It’s a shame that we had a terrible experience at the hotel. We were greeted by a very unpleasant staff, the rooms are so outdated and have unpleasant smell all over the hotel hallways. Breakfast was great but place was overcrowded. Very disappointed. If you want to enjoy, book another hotel

Great location, great staff. Very clean. I’ve stayed here many time

Wonderful customer service Front desk people were so friendly and accommodating They gave me a free upgraded room and when I told them I was there to volunteer to treat soldiers with trauma, they gave me a free dinner! And when I had a minor problem with the room (no heat, stick door to the balcony), engineering was there in 5 minutes. Everyone was SO nice, which was surprising since they were all Israelis!

The main problem, NO PARKING

We booked this trip with very high expectations. We hardly go away as a couple so wanted a place where we would feel pampered so we picked this place as we saw it has amenities like a spa and sauna.. after paying an exorbitant amount of money for a 5 star hotel we were highly disappointed. Rooms totally outdated, peeling and unkept. Broken doors, cracked walls. Spa is closed (not indicated anywhere on the site) ripped beds and curtains. This is not a 5 star location and not what I paid for. Food is good but had to pay extra for breakfast, dinner we got as compensation.

Dorit. U r the best..

The staff at this hotel is amazing! We were guests while TelAviv was being shelled!! They made sure we were in safe shelter and did a great job of staying calm. The hotel and all the staff were absolutely amazing. Professional, helpful, organized, and outpouring of compassion.