프린스펄 요크 (The Milner York)

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This is a classic Poirot era hotel immediately adjacent to the York railroad station. Our room was quite small but well appointed. In retrospect, I think we would have been well advised to choose a larger (i.e.; much more expensive) room. There is (was?) ongoing road construction occurring right outside the hotel which went on until nearly midnight making sleep a questionable proposition. Our room was among those closest to the site of this work. Why weren't given a room farther from this I'm not sure. The HVAC in our room was new and modern with indecipherable operating instructions. It was a chilly day when we arrived and the A/C was doing its best to make it even cooler. Finally, someone came up to switch it to heat. The next morning, it had switched back to A/C! We had dinner and breakfast at Peachy's. Both were quite good. Especially at dinner, the service was exceptional. We enjoyed our stay at The Milner and, in spite of our complaints, would stay there again

The hotel was in a great spot, it was clean and the staff were really nice

The hotel is beautiful, and the communal areas are luxurious. Breakfast was delicious and a great selection. Comfy bed and nice spacious shower. My only disappointment was the room I was allocated compared to other rooms of similar prices I saw. I was in room 227, end of a corridor, it was small, no easy chair in the room so had to sit on the bed to watch TV. Having the fridge, safe and tea / coffee tray all stored in the wardrobe was odd, but then the room wasn't large enough to have them anywhere else I was there for a wedding weekend therefore did not feel comfortable comparing my room to other people's but after the event felt quite put out for what I paid. 🙁 It wouldn't stop me from staying again however I would be mindful of what kind of a room I was paying for.

Receptionist super helpful Housekeeping not so much also maintenance didn’t show despite reporting none draining sink on day one of stay Pool and sauna and steam room lovely and staff helpful and good on keeping it tidy Lounge staff were busy and soup was good they need to pay attention if cutlery etc provided so you don’t have to chase it up It’s always the little things Value for money yes I would recommend

Good location, staff not overly helpful, mostly young kids not trained in customer service! Rooms clean but bit drab and all but dull / dark. Breakfast okay but again service / quality all a bit lacking. Overall expensive for what it is.

I am a regular at this hotel and it never disappoints, perfect location, lovely and clean and overall a lovely stay

Hi, Beautiful old property, lovely bathroom, beds need to be updated, air conditioning lacking and it’s was 38 degrees when we were there. The buffet was very good and replenished frequently. Would stay again.

The location of the hotel was perfect as it was very close to York Station and very accessible when moving suitcases. There was a nice breakfast in the morning at the hotel. The staff were very helpful and took suitcases to be stored while tourists walked around York.

Great location right next to the train station. We'll maintained and beautiful hotel.

We came here for our mini-moon the day after getting married. We paid almost £500 as a treat to ourselves and we won't be coming back. We have 4 issues with our room which should have been picked up by house-keeping/maintenance. The staff were nice enough and house-keeping was very apologetic but we weren't moved rooms until the next night (which also had a couple of issues but it wasn't worth moving again for). The cocktails were perfect and the food was good, the french fries were my favourite although I did have to send back my caesar salad though due to dirt on the salad leaves. Parking is expensive and unclear. Due to a misunderstanding we ended up paying £84 for parking, the hotel then "refunded" the £40 but it just got turned into credit for the hotel.