캔들우드 스위트 샌안토니오 에어포트, IHG 호텔 (Candlewood Suites San Antonio Airport by IHG)

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

Everything was great

They couldn't find our room when we arrived. I paid for a suite. We were downgraded rooms with no partial refund. The ONLY reason I picked this property was for the suite. Had I known, I would have picked a nicer place or somewhere with free breakfast.

Great location and quiet

Upon my arrival in San Antonio from Washington D.C., I encountered an unexpected issue with my hotel reservation. Despite having confirmed my booking several weeks prior, I was informed that a room was not available. I was advised to contact the booking agent for a refund and seek alternative accommodation. Following my expression of concern, the hotel staff located a room that required preparation. I waited in the lobby for approximately four hours while the room was being readied, finally gaining access around 2:40 AM. Upon entering the room, I discovered the dishwasher was operating, which continued until approximately 4:00 AM, impacting my ability to rest before the 11:00 AM checkout time. This experience highlights a need for improved organizational processes within the establishment.

I told the guy in the front desk

Great central location

The staff was excellent. My first room had roaches running around. I was placed in another room that was better, but I still did not feel comfortable the rest of my stay. I was offered a credit to use in the hotel store for my inconvenience. Overall , the stay was just o.k.

I will never stay here again. There were no towels in the room. The room smelled like mildew. The sheets had a brown stain on them. The lady at the front desk was nice and that was the only good thing.

they say they are pet friendly but the $150 fee is non refundable. the grounds were nice.

Love the 24hr front desk for late check in, and love the 24hr fitness center. Rooms were pleasantly stocked with a few dishes and paper goods essentials. Very clean and safe!