메리어트 잭슨빌 다운타운 (Marriott Jacksonville Downtown)

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Great just wish parking wasn’t so expensive

Needs cheaper parking, but everything else is great

El restaurante muy caro

Emily is one of the most pleasant, professional, and amazing front desk staff I have ever come in contact with since I started traveling 25 years ago. She needs a raise or promotion! She could teach everyone there a lot in customer service!

Unfortunately, my stay at the Marriott Downtown Jacksonville was a little disappointing. Multiple elevators smelled strongly like urine. I reported it to the front desk, and while I was told it would be taken care of, one of the same elevator still smelled later it seemed like they had just sprayed air freshener to mask the odor rather than actually cleaning it. The issues didn’t stop there. The air conditioning in my room wasn’t working properly, making the room uncomfortable, and the toilet wouldn’t flush consistently. For a Marriott, I expected much better maintenance and attention to cleanliness. Hopefully these issues are addressed for future guests.

Although the property is undergoing renovations and a snafu kept our room from being ready at checkin, the helpful, friendly staff members made all the difference. The rooms are also recently renovated, clean, and comfortable. I would absolutely stay here again all because of the staff.

The staff was very friendly and accommodating. The room and pool was clean. I didn’t have any issues at all throughout my stay.

The staff was fantastic and the room was clean and comfortable. Downside was the parking was either paid city lot, or paid valet. Also, the safe in our room did not work. I would stay again, but I felt like the parking situation was a surprise.

Awesome hotel

Good stay all in all. No complaints