페어필드 인 바이 메리어트 스크랜턴 (Fairfield Inn by Marriott Scranton)

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Unclean and old

A good, but brief, stay.

Price was good.

Great staff, nice rooms, adequate breakfast.

I was very pleased with the rooms cleanliness and the comfort of the bed. The drain in the sink would drain just kept filling the sink, so we took the drain out. We let staff at desk know when we left and they took note of it. Breakfast was very nice. Staff were very pleasant. Even asked if we wanted the first floor or second. Overall I loved the place.

There is no pool at this hotel. They have permission to use the pool at the other hotel behind them also owned by Marriot. However; the pool was under repair so not available for use. The door lock for our room wasn't working and they did move us to another room. There are no restaurants within walking distance so drive or have door dash delivery.

Pros: clean and quiet Cons: The toilet tank fill valve broke and sprayed water all over the floor. The hotel staff provided a second room to use the bathroom. Expedia charged $22 more for the room than what the hotel’s emailed statement stated. I disputed the charges but the hotel staff said the billing was correct. The breakfast was below average and the breakfast dining area was too crowded.

The staff was friendly, check in and check out were easy, room was acceptable, breakfast was very good and coffee was excellent. Biggest problem was getting WiFi! Seriously? I was told by the desk clerk that they were trying something new and it was because I had an iPhone. I was given a phone number to call for assistance. I tried calling a few times and couldn’t get a live voice and the prompts were no help. Stayed 5 nights with no internet- thought about going somewhere else but it was a hassle so passed. Next time- I’ll be sure to ask ahead of time about WiFi or I’ll go somewhere else. Disappointed.

Nice breakfast. They let us use the breakfast room for a group “happy hour.” Clean.

Clean room, good breakfast.