르 자디 비치 리조트 & 웰니스 (Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts)

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I had a wonderful vacation in the Resort, and my overall experience was excellent. The resort is beautiful, relaxing, and very well maintained, making it the perfect place to unwind and enjoy Mauritius. I would like to give a special thank you to the housekeeping supervisor for his outstanding service. Late at night, around 12:00 a.m., when some food was accidentally spilled on the deck, he personally came to assist. He brought a mop and cleaned the area himself with great care and professionalism. This level of dedication, especially at such a late hour, truly reflects the high standards and genuine hospitality of the resort staff. Moments like this made my stay even more special. I truly appreciate the kindness and responsiveness of the team, and I would definitely recommend this resort to anyone looking for excellent service and a memorable vacation in Mauritius.

The rooms are nice and spacious. The landscaping and beach access are great. Good spa area and wellness spaces. However overall the shared spaces such as pools and restaurants are tired and in need of an upgrade. The staff were nice but there seemed to be a lot of miscommunication between staff members and service could be slow. Food and cocktails were average.

Yes

Excellent large rooms and very well decorated. Also all the ameneties in the room were so well and conveniently placed. Very comfortable beds and the bathroom was large and very well designed.

Slow service, no activities at the hotel, food always the same every day and not that good if you have food intolerances. Quite few member of staff speak no English. Room was excellent very spacious and bed super comfy. Pool area also good.

We stayed at Le Jadis in one of their beach villas, and for the price they charge, the experience was honestly disappointing. We found several bugs — on the couch and even in the bathroom — and there were a lot of mosquitos, with my wife getting the majority of the bites. For a supposedly five-star luxury villa, that’s really not acceptable. Parking was also a hassle. Despite staying in one of their premium villas, I was asked to park outside the resort because there wasn’t enough parking available. For a hotel in this price range, that’s simply poor planning and not the kind of experience you expect. When we requested a late checkout, the hotel only offered an extra hour, even though they confirmed they weren’t fully booked. This was especially disappointing after explaining that my wife is pregnant — the lack of empathy and flexibility really stood out. Some of the staff members were great, particularly the waiters, who were polite and attentive. However, the concierge service could be improved — when I asked a few basic questions, they didn’t seem to know the answers and had to check with the manager. To make matters worse, we were accused of taking extra snacks from the minibar, which we did not. It was uncomfortable and unprofessional, especially given that we had already paid for a high-end villa experience. The food was good but limited, which again doesn’t justify the premium price tag. Overall, Le Jadis looks luxurious on the surface, but the actual experience —

Ajay at the bar was exquisite with his hospitality and took care of us! The reception staff were great too! However I would have to say that the dining services were super slow and the non-Mauritian staff couldn’t communicate properly with guests. The rooms are dusty with a great view of the ocean though! Not sure if I’ll go back.

Can’t recommend this hotel highly enough. The food is great, the hotel is wonderful and the staff are first class.

Great stay

Resort and rooms were okay. But one of the worst service and worst food experienced at this place. Seafood was not at all fresh and made me and my wife sick. Our check in experience was really horrible as we pre informed them that we will be arriving 10 AM and had booked airport transfer cab from them and upon arrival we were made to wait for over 4 hours before they could put us in our room and all this when I had booked the private pool luxury villa which is the most expensive accommodation they had to offer. On top of all this we had booked an all inclusive package as it was our honeymoon and upon checking with multiple staff we were told that room service is included in all inclusive package and only supplemental charge will MUR 400 for room delivery charge but upon checkout we were asked to pay a bill of approx MUR 10000 for our room service charges. Definitely do not recommend all inclusive package at this resort as food and services was totally sub par at this resort