클라리온 호텔 필라델피아 인터내셔널 에어포트 (Clarion Hotel Philadelphia International Airport)

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The room is nothing like the hotel! Would never stay there again.

We only stayed at the Clarion because Norwegian Cruise Line is using it as a temporary check in and boarding until their new port is constructed. The hotel is currently under construction and IT NEEDS IT. Our room had mattresses that were 3 inches high and it felt like we were sleeping on plywood. The rug in the room was disgusting. The bathroom sink did not drain and it took forever to get hot water in tub. The restaurant food was terrible and not cheap. Very slow service and not enough people working in restaurant. The process of checking into cruise went smoothly. Like I said, I would never stay here unless we were sailing out of Philadelphia. Hopefully the port will be completed by the next time we go on a cruise with NCL.

Airport shuttle

Avoid this hotel at ALL costs. I wasn’t expecting a 5 star hotel, however, for $220 a night I also wasn’t expecting silverfish bugs in my bed, 3 of them. Additionally, the room was just filthy. I have been blatantly ignored by the hotel when trying to voice my concerns and request a refund. Just avoid and pay cheaper to go somewhere that will actually be better.

NO SAFETY OR SECURITY!

Hard time getting a hold over the phone , rude, only sheets no blanket , shuttle person is rude .

Nice clean

I got Mislead to an under construction lobby and room hallways. Never mentioned during reservation

Very outdated property. Nothing like the pictures. The shuttle was so late and drove past us the first time then I had to call again to get them to come back to pick us up from the airport. Beds are very uncomfortable. The rooms had leak spots on the ceiling.

The staff at the Clarion Hotel were helpful and friendly, doing their best within the limits of the hotel’s policies. Unfortunately, those policies were inconvenient—such as only one towel per guest and having to exchange dirty towels to get fresh ones. The room condition was poor—hair everywhere, broken items, stains, and dirty bathrooms. We only stayed due to necessity, and I would not return. The hotel needs a major overhaul. That said, the staff did accommodate us with a separate lounge area when requested, which was appreciated.