서머셋 파크 수안쁠루 방콕 (Somerset Park Suanplu Bangkok)

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지속 가능 파트너 인증

I've stayed at Somerset Suan Phlu many times, but was disappointed by this visit. There has been a change in staff and perhaps management, and it shows. There was no one from concierge to help with our bags when we checked in. Then, we were given a room that was smaller than on previous occasions. As best I can figure, of the 12 rooms on each floor, 8 are very spacious and 4, due to the floor plan, are smaller and somewhat claustrophobic. When I asked guest relations for extra drinking water on the second day, the request was ignored twice. A third call and small argument resulted in water being delivered, but 15 minutes later housekeeping came with a bill! I had never been charged before and this seemed very petty. I'm booked to return to Somerset Suan Phlu next month and am hoping the management will have sorted out its glitches. If not, after having been a loyal customer for the last three years, I'll be looking for alternatives.

the staff is friendly, the room is big and clean

Clean room great staff We would rety

Clean room and large (I had a corner unit), great staff and very convenient location. Breakfast was tasty with a lot of options.

Amazing everyone

Always a good stay.

Very friendly and helpful staff.

Perfect place to stay in Bangkok

We enjoyed the area with all the variety for food and local culture. We liked that they had a shuttle to the nearest bts but if you have a larger family, it would be quicker at almost the same cost to use Grab or taxi. We picked up a lot of little things from the many 7-elevens in the area. The staff, especially the doormen, were very friendly and helpful. Only issue was that we booked for a family of 5 (with teens) and this property popped up but it really only had beds for 4 people (unless you slept 3 to a king?). It would cost an extra $900 baht/night for a rollaway bed! We just had a person on the couch (which we mistakenly thought during booking may have been a pull out). It may have changed our pick for hotels if we had known the bed situation as there were lots of choice in that price range.

always kind and helpful staff and still our favorite base area to get out from and back to