디 오차드 호텔 바기오 (The Orchard Hotel Baguio)

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Charming hotel very close to Burnham Park. Delicious breakfast comes free with the room.

Clean staffs are very helpful

Check in was a nightmare very unorganized staff it was like we never had a room booked. Check out wasn’t much better. Every time you logged on to the wifi there was log on issues. The room was spacious and clean so no complaints there

The sweet banana they served for breakfast was sour and it made me vomit. The checking out wasn't smooth and friendly. I waited for more than 20 minutes just to be told that one of the room I reserved had a towel with coffee stain. Therefore, they're required to charge me 200 pesos for coffee spilled. The front desk had the audacity to asked me what to do with the coffee stained towel. The staff apologized for the inconvenience, but I said no need to apologize because it was my fault to reserved a room and stay there. If you like a dingy looking towels, this is for you. If you like waiting 20 minutes to check out, this is for you. I will NEVER recommend this hotel to anyone. One mistake is plenty for me!

Property were okay, but the price of the room is crazy, because it’s far from being a five hotel. I will never stay there again

Charges for every little thing. Internet sucked for my entire stay. Kept having to login after being kicked off every few minutes. Basic hotel @ premium price. Final kicker, 500php charge for room key card. I will pick another hotel for our next visit.

We love our room. It’s spacious and relaxing.

Too noisy whole night, towels are old. All the staffs are very nice.

Satisfactory

The check in started at 1500 instead of the normal 1500. Once I went to the counter, I had to wait another 35 minutes just to get the room key. When we got ti the room, the bathroom stunk. Housekeeoing came and scrubbed the floor. There was a false fire alarm around 0200. The hotel staff did not apologize or offer any vouchers or credits to ameliorate the outrage. Breakfast was substandard. Juice was flavored sugar water, and food choices were minimal. Check out was another fiasco...25 minutes to check out. The only thing that this hotel has going for it is that it is in Baguio.