힐튼 가든 인 로마 에어포트 (Hilton Garden Inn Rome Airport)

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The room was clean and updated. The bar area was as good and restaurant food was as delicious. The shuttle bus was a plus except it should stop in all terminals just not 3 as we had a long walk to terminal 1.

Close to airport, clean and great hotel breakfast buffet!

Super disappointing. When you book a room at a Hilton with their premium rates, you expect a higher-than-average level of hospitality. Not here. Not by a mile. When you're traveling all day long, exhausted and hungry, you look forward to basic amenities like food and drink, otherwise why pay these rates? The website lists the bar closes at 11:30 PM. When I politely asked the bartender at 11:05 PM about last call, he gruffly responds "we're closed". Front desk shrugged their shoulders when asked about restaurants in the area. "Just order through Just Eat" one replied without any suggestions or even giving the impression to care. Order from their snack bar you say? Two measly salads (one fork left), some bags of chips and lukewarm water. I've seen better selections of food at a gas station. Booked a room for four at an exorbitant rate? Better go down to the front desk and ask for two more towels (we only had two in the musty-smelling room) and a blanket for the grotesque roll out bed. The icing on the cake was from Marco at the front desk who aggressively snapped at me for asking about the bags of food being given out to other guests (an arrangement made with their airline apparently). Zero customer service skills, terrible attitude. Breakfast was great, as were the servers in the restaurant. Props to them for amazing work. Do I sound picky? Nope. I work hard for my money like everyone else out there I will never spend another dime with Hilton.

Breakfast was good for a fee

There is a courtesy shuttle to Fiumicino Airport - such a great convenience to travelers. Also, the breakfast is excellent and opens at 6 a.m. if your flight is early. The servers at lunch were outstanding - don’t know their names. They were so kind and helpful to weary travelers - the Garden Inn is lucky to have them! And the beds are very comfortable too.

The perfect airport hotel to spend the night in the morning before our flight out of Rome! We were super impressed with the staff, cleanliness & the restaurant on the property! Also the free airport shuttle was super ideal & runs 24 hours every 15 minutes!

Room was clean. Breakfast was excellent. Free shuttle service is a bonus. The plumbing not so good. It’s time for a hotel renovation

Everyone was friendly. Rooms were smaller than expected and wish there was a pool but we knew that when booking.

Room was clean, close to the airport

Room was spacious and clean. The shuttle to airport was convenient and reliable which was one of the main reasons for staying at this hotel. I chose this hotel for the laundry facilities as well, this was disappointing as there was only one washer and one dryer. I had to wait to use and then only had the ability to do one load as it was late, timely and cost 12 euros. Overall it was fine for one night.