호텔 마키아벨리 팰리스 (Hotel Machiavelli Palace)

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I really enjoyed my stay here. This hotel is at a perfect location. You can easily walk to the major sights of Florence and even airport travel is a snap as a 20 minute tram ride drops you right by the hotel. The airport travel to the hotel and back to the airport was among the simplest I’ve ever experienced in any city and you can’t beat the cheap cost either. I enjoyed the breakfast a lot and my room even had a small balcony which was a nice surprise. The staff was nice too. There was one front desk person in particular that impressed me as he always greeted me by name: “Mr. Kenneth”. I’ve been traveling for decades and I’ve never seen a hotel worker attempt to learn the names of guests. It was a simple gesture but it just made for a welcoming environment. Unfortunately, I never learned this worker’s name so I can’t give him a shout out but if management reads this and knows who I’m referring to, please give him my regards.

The room was clean & it was in a perfect location. Everything was walkable - the train station, duomo, museums, etc.

Location and staff were wonderful. The rest is not so much. Hotel is outdated with some repair done, but not very well. When we just checked in, it was a very strong smell of sewage in the bathroom from the toilet and it took 2 visit of the person when it was resolved. When we checked out 3 days later, it started to smell a little again. Air conditioners are not very strong, and surprisingly for us we realized that all electricity INCLUDING AIR CONDITIONERS turned off as soon as you leave room and give the key on reception. What’s bummer! You come a few hours later and your room is very hot again. So I would not recommend to stay in this hotel and definitely would not do it either

Great location

We had a room with a jacuzzi and a view. Perfect for helping achy feet relax after a long day of walking. The staff at the bar made things even more special.

Dirty room, horrible Air conditioning room was so disgustingly hot to sleep in, bug on bed, dirty sheets, tiny bathroom with leaking glass door, water all over the floor. Staff did not offer any sort of fan or compensation for the air conditioning being down or dirty room. Missed room cleaning one day. Would not stay here ever again.

The air conditioning in the room was working, but it was very weak, and the room was extremely hot.

M

Overall a good place to stay, within walking distance of the central train station and all the major attractions. The hotel is small but adequate, as are the rooms. Breakfast is very good. It is very clear that the staff members are proud of providing a good experience. Our only incident was losing hotel WiFi for almost a day, and the front desk insisting that they were not at fault - my phone and iPad were at fault. Later that day the front desk told us that a fault had been found and maintenance was fixing it. No apology for incorrect information earlier in the day. In retrospect not a major problem.

The room is specious and clean. Very close to all the attractions and the train station is five minutes walk which I really appreciated. I did not have to use any public transportation.