세로텔 스위트 (Serotel Suites)

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Very friendly staff.

As with many places we've stayed, location is the best feature of this hotel. If you're used to walking, it's less than 10 minutes to many attractions. Otherwise, a 2 minute walk to Metro or less than one minute to a city bus. The rooms clean, the staff very friendly and helpful, the bed comfortable. Actually fairly quiet for being in the city. As for restaurants, there aren't a lot close, but I highly recommend Hugo. Just around the corner.

We initially had a few issues at the beginning, such as the air conditioning was not working, the toilet broke during our stay and could not be fixed until the following day, which was an inconvenience. We slept two nights without air conditioning, which was very uncomfortable since we had to open the windows and there was a lot of noise. Once the issues were all dealt with, it was better. Just to note, it was only after we left a message for the manager that we were going to leave, the issues were resolved. Since our first two nights of our stay were less than uncomfortable, is it possible to be refunded at minimum one night stay Thank you.

The Serotel Suite is a lovely place; modern, safe and with friendly staff. This appartment style hotel is perfect for longer stay, or to travel with the whole family. There was a couple things not working properly in the room; lightning under the cabinet, shower drain not draining properly... all of which have been reported, but couldn't not be fixed during our stay. We would definitively consider staying there again on our future travels to Paris :-)

Good set up with separate sleeping areas for 3 people .Property very clean. Worktop damaged in apartment the only flaw. Very clean and daily cleaning excellent. Friendly staff. Arrived late and self check in was difficult until we realised the code provided was for the unlit lower screen not the obvious one above that was lit.Enjoyed our stay.

Very close to a metro station - easy to access all areas of Paris. Plenty of restaurants & food choices for meals.

I did not get discount coupon.

Great place

We've had lovely stay even just for 1 night. The hotel was fantastic, cozy and clean. The sraff were lovely and welcoming.The amenities of the apartment including kitchen were top notch. It's very convenient location, very close to Metro and it's only 10 min to Gare du Nord station. Will definitely stay again.

Wonderful staff.