SureStay Plus Hotel by Best Western Humble

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Staff were not welcoming and constantly distracted with other activities during check-in. Check out was worse as I stood at the front desk for over 10 minutes waiting for a staff member which was nowhere to be found. At 7am the front desk should be available to assist patrons. No apology, just a miserable staff member, probably upset because I woke her from her nap.

Close to event place I attended. Close to restaurants , gas station, stores, etc. The room was clean. The bed slept ok, thin bedding but I usually bring my own anyways. Hubby said the breakfast was horrible. He usually isn't as picky/strict as I am so I know it wasn't up to par. I didn't eat it as I was gone during that time. Overall the stay was fine and we would probably stay again but just avoid their breakfast.

Very clean and the staff was nice. Will definitely stay here again if im ever in the area

Everything was good the room was clean

Wonderful place to stay, clean and polite and nice breakfast

The front desk worker was very rude, but luckily our stay was only for one night. The room was clean, and the breakfast was good.

Parking was secure

Parking is nice breakfast is okay but beware they have roaches I was in the bathroom and was running across the bathroom floor usually pretty clean but probably won’t be back for a while after this. Price a bit steep for roaches

I was disappointed with my stay at this hotel. The pillows provided were just small throw pillows, not full-size ones, which made it uncomfortable to sleep. There was also no coffee machine or tea available, either in the room or in the lobby. We arrived in the evening and were leaving early in the morning before breakfast time, so having access to something simple like coffee would have been helpful. I noticed some snacks in a small fridge in the lobby and asked the front desk if we could take a couple since our flight was early. However, I was told the fridge was locked. Overall, the lack of basic amenities and flexibility made the experience frustrating.

Breakfast was good property was safe