베니스 부티크 호텔 (Venis Boutique Hotel)

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We had booked superior room for our stay, we arrived around 6pm, the room was clean & tidy however there was an overwhelming stench of sewage in the room & the room was boiling hot, we tried to use the air conditioning but that appeared to be broke & the mini bar/fridge inside the wardrobe was warm, as were the drinks, this was also not working. We didn’t have robes/slippers in the room as advertised either. There were no tea/coffee facilities, however not sure this is a thing in Romania. For a 4 star hotel the service & the maintenance of the room was poor. Couldn’t fault the cleanliness, spotless. Staff were pretty miserable & didn’t seem attentive to sort the issues out. Wouldn’t stay here again if we were to return. The area seemed pretty run down & there were no shops nearby to get snacks or drinks.

It doesn't feel like a four stars hotel. It has some four stars features and others that are not so great. The biggest issue was the noise. The rooms are specifically advertised as being soundproof. They are not.

Lovely hotel, large room and very nice, we will stay again

Nice room, convenient location close to the public transport, the bed was below average, but I'd go back right now.

business trip , no time for shops. only the fridge was not working, everything else was fine.

Ok, issues with AC 2-nights in a row…

Breakfast was a little disappointing, there were only 2 people eating, and the staff wasn't interested in replenishing the food, but the hotel itself is lovely, clean, warm, very good location

I wouldn’t of said it was 4*, they ran out of towels half way through the holiday and didn’t apologise just went back on her phone call, and we had to use hand towels to dry after the shower, we paid extra for a city view and didn’t receive it, the shower itself was beautiful, walking distance of things is minimum 30 minutes but Uber was accessible and cheap! It was disappointing as it was a birthday weekend away and the hotel didn’t live up to expectations

Fair

All good