선데이 벨라얀드로 호텔 (Sunday Belajandro Hotel)

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

Good

I had a terrible experience at Belajandro Hotel. I booked my stay through Expedia, but upon arrival, the hotel claimed they had no record of my reservation. They placed the blame on Expedia, but having worked in the hotel industry myself, I know this was likely due to their failure to properly update their system and manage availability. I was traveling with luggage, a baby, and a child, and this situation was incredibly stressful. I had to wait three exhausting hours to sort out alternative arrangements on my own. While the hotel did eventually offer other accommodations, the overall experience was very poor and far from acceptable.