더 보드룸 에디션 (The Bodrum EDITION)

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Beautiful property with a very helpful staff

Food was not very good. Everything else was great

I genuinely wanted to love The Bodrum EDITION, it was my top choice and came highly recommended. Sadly, it was one of the most disappointing luxury stays I've had. The WiFi was down for over a day. I tried my phone, laptop and tablet and none would connect, which badly disrupted urgent work meetings. Staff first blamed my devices, then discovered they'd registered my name incorrectly. Service was painfully slow and clearly understaffed. We waited nearly an hour for eggs at breakfast, over 20 minutes at the pool with no towels or water, and at times an hour just to get a glass of water, at one point 1–2 staff for ~30 guests poolside. It's not the team's fault; there simply aren't enough of them. Food quality was well below what this price point demands, and on one occasion it left me feeling unwell. The room didn't match the premium EDITION standard either. When I raised all this and asked to shorten my stay, management declined any refund and offered no goodwill for the three nights I lost to illness at the start. A suite upgrade was offered late on, but the problems were cumulative by then and we chose to move to the Mandarin Oriental instead. For a five-star price, this fell well short. I left genuinely disappointed.

Great place!

I would never recommend this hotel. It was extremely overpriced, and they even overcharged me for things I used inside the hotel and at the beach. The room was way too small, more like a college dorm than a proper hotel room. Most rooms have bad views — the so-called “garden view” is terrible, nothing like the pictures in the ad. Don’t be fooled by the photos, the reality is completely different. The food was awful, overpriced, and the entire property is built in a strange way with endless stairs, making it uncomfortable to move around. Overall, a very disappointing experience. Believe me, this is not worth your money. Stay far away!

We thoroughly enjoyed our stay

Nd

It was horrible experience, as u expect from 5 star luxury hotel to be clean , the bathroom smell nasty and their excuse was that bodrum has an issue with sewage system. Seriously I paid 1000 pounds for a night to smell sewage every night, And what they offer to do is an upgrade next time (may be) What a joke . Money wasted unprofessional .

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This hotel is absolutely world class...the service impeccable, the facilities just brilliant and the restaurants (OdUrla and Brava)/food are some of the best.