이비스 코치 시티 센터 호텔 (ibis Kochi City Centre Hotel)

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The staff is very helpful in addition the hotel is close to everything including the water metro the subway and the train station if you want to go to another part of kerala

Very good, but… the hall ways and rooms had musty smells. The room was quite small. It’s European, so no air conditioning in hall ways, which is annoying. The beds were way too soft for my liking. For this same price you can get more luxurious options. But it wasn’t bad for 1 night passing through. And the staff were very nice. Breakfast not bad.

Great staff

The gym had Air Conditioning, but it was on a timer that turned off after two minutes, so it was a really uncomfortable place to work out. Staff was really friendly though and went out of their way to make the stay positive.

Not worth it

Nice rooms, very friendly and competent housekeeping and reception staff. One bad experience: we got take away coffee with soy milk from the restaurant and found that the milk was off. The. Ext day they had fresh soy milk but didn’t process the charge fast enough so when we checked out it wasn’t billed. After we left we got a call that Rs 430 or roughly USD 5.00 was due from us for which I should provide the credit card number. I refused, especially as we had paid for the spoilt coffee and no one offered us a free replacement.

Convenient place in town

Great staff and service but rooms were okay. Hotel needs some upping. There was a constant smell in the room. Location is good.

Good!