하페즈 호텔 아파트먼트 (Hafez Hotel Apartments)

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

The room has no window, behind the permanently drawn curtain shown in the booking site is a rubbish dump. The room is also very poorly lit. At night we saw many cocroaches around. The whole room was filled with cigarette smell. The shower roof drips, possibly from toilet sink or bath room upstairs. The beds are old and very uncomfortable, and the linen were worn out and smell too. I have stayed in not very pleasant places, but this is by far the worst of all. The lack of sanity is shocking. We made our complaint to the front desk and were totally ignored. Honestly, the room should never be allowed to be hosted in your website, it is a disgrace that the hotel can continue to promote this room shamelessly in Expedia.

Staff amazing cannot do enough for you. Polite and helpful. However to be honest the proper and the rooms are in a desperate need of an uplift in all aspects. Sorry but thats an honest review.

Room was dirty, water pressure low, only one roll of toilet paper in the room for 3 person, room infest with coach roaches

The room is not clean need new carpet insect all over specially at night crowing on you

The place had bud bugs and was dorty.

L entretien négatif

Hafez is an apartment hotel with kitchen that you can use to cook/prepare your own food/diet. It's new Al Ras metro station and 5/6 minutes walk to Gold Souk.

Convenient location to Al Ras metro station, Gold Souk, etc Staff are very friendly and professional for a 2/3 star hotel. I shared a free Iftah on Saturday with the Hotel Staff family.

Never again this place is not a family place. It’s filled with cockroaches, bedbugs and who know what. Bathroom were not cleaned and did not provide anything not even water or soap. Will not recommend to anyone

-Convenient location to Al Ras Metro station. -6 minutes walk to Public library -5 minutes walk to Gold Souk -help keep luggage free of charge -friendly and professional staff