샹그릴라 자카르타 (Shangri-La Jakarta)

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Great Stay. Very good location and excellent service!

Older but very well maintained hotel, hint of mold smell in the rooms, still a lot better than other hotels of similar age. Good location, not really walkable though. Good breakfast. Great kids pool area, could use more loungers. Nice garden area. Nearby mosque can be slightly disturbing at night, high floor helps. Highly professional staff. Would definitely stay again.

We have just returned from a 4 day at Shangri La Jakarta - we were and are increfi lg happy with our stay. I need to provide feedback on several staff - Katani and Eri in the breakfast buffet were truly exceptional at their job. It show that they love what they do - alw as ys a smile, great conversation useful tips for our stay and sincere attention to personal detail. These two ladies are worth coming back - just for them! The other is Harry at tge Concierge desk - unendingly helpful, organised things for us without hesitation, concern or delay. He is another truly valuable asset to thix facility. Overall a ll of the staff went above and beyond to make us feel welcome and special. The food at each of the restaurants were of a very high standard both in terms ofpresentation and flavours. Our room on the 16th floor was clean and well presented with linen changes and a turn down service. We would happily to Shangri La and I lookforward to visiting again

The staff are so kind, friendly and helpful. Everything at this property is top notch!

Really clean and helpful staff. We had a suite and it was an excellent size. The pool was great for kids. The hotel was really good for kids. Food was a bit basic but okay. For a city destination it was good.

Stayed for 3 days with fam. It was awesome. The room is spacious and clean. We went for my daughter birthday and they decorated the room for free. She was very happy. The staffs are helpful and super friendly. And kids loves the pool. We will be back when we visit Indonesia

It was unique in its simplicity for comfort and service for all needs for any and all peoples from any culture or societal background. Any and all subject matter mentioned here or I can think of adding would receive my 5 star plus grade with a second thought or question for consideration.

This place is awesome. They have heated toilet that blows air.

Staff is very friendly and smiles a lot. Room was spotless. Wifi was surprisingly weak and didn’t always connect—maybe too many people were connected? Breakfast buffet was expansive and delicious. Sunday was rather busy, but Monday was quieter. Pool is big and fun, but a magnet for families with children.

The entire property and all the amenities are excellent. Specifically the tennis courts looked great and I enjoyed playing tennis there. But the most important factor is the staff that are so friendly and helpful.