더 에스플러네이드 리조트 & 스파 (The Esplanade Resort and Spa)

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The location was great and the staff were helpful

Staff are great and very helpful. The hotel could use some maintenance. The lift had a bad smell in it and stained carpet. But it's a good place to stay.

Staff fantastic, cocktails at the bar wonderful. Room great but the double bed was the most uncomfortable ever. I dont have back problems and now have the most painful back. Please get rid of slat bed and replace with a spring base! Would love to stay again but will not only due to the bed.

Our room was very clean and ecellent condition throughout. Well appointed kitchen and comfortable furniture. The room had great natural light, views from windows and balcony and was at the rear corner so very peaceful. There was an Aldi store in east walking distance which was slso very handy.

You you very much for a pleasant stay

Three bedrooms, dining table, tv area, master bedroom with ensuite. Balcony overlooking the water. Big unit with heaps of room for family to spread out. Good unit for families with teenagers so they can have their own room. $30 drinks voucher for each night of stay. Indoor heated pool, indoor spa, outdoor pool. Staff all friendly and helpful. Great place to stay. And did I mention the heaps of room…. So much better than everyone being cramped in a tiny motel room. Will definitely stay here on my next visit to Lakes Entrance.

The room and amenities were very clean on arrival. Kitchen was well equipped. Good heater / air conditioner and 2 tvs so we could watch different programs if we wanted to. My only complaint would be the couches and I find it the same at most accommodation. They are uncomfortable to sit and watch tv or read a book. A couch with a chaise at one end or even a footstool would make it much more comfortable.

The room was well kept, very clean and the spa was perfect. Not too hot and very spacious. The air conditioning worked well and there were blonds on the window that kept the sun from heating the room up too much.

Hotel was a little bit tired, especially the swimming pool. Our apartment was comfortable and a good base for a couple of nights. The staff in the Information Centre in Lakes Entrance were superb and booked us onto an Eco Cruise, which ran for 3 hours + and came complete with a scone and strawberry cream freshly baked on the ship. There is an excellent restaurant along the esplanade called Sodafish and we had lunch one day and dinner the next. My husband also managed to get a hair cut in a local salon.

Lovely