더 HHI 콜카타 (The HHI Kolkata)

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The property room was old and outdated.

I really appreciate with the check in staff!!

Not good rooms

Hotel door didn’t work Customer service ie front desk in competent ac don’t work water dripping from the roof Breakfast which was asked huge letdown from kitchen staff Given a room at a smoking rooms side as I open the door smoke smell Toilet water didn’t work take the head for over a day Room 402 didn’t have a fridge iron given had loose wire exposed which is dangerous Even though it is a 5 star hotels feels like 1 star hotel Huge disappointment

The property is very old and dirty. Very unlike the pictures suggest. Checked out two days early. Hotel promised refund through expedia.

We stayed in India for one month and stayed in 7 different cities in 5 star hotels and one of them was Kolkata. AVOID booking in hotel Hindustan it was the WORST experience. This should be a 3 star hotel. Room service was terrible, called 6 times to get a towel 2 hours later. They never came to pick up used cutlery for over 1 day so we left them outside our door and it was outside for 48hours no one came and picked it up. The garbage can was full and no one came to pick it up during our whole stay. We stayed 4 nights from Wed-Sun and there was clubbing in the hotel going on every night till 3am even though we were on the highest floor we could hear the noise. Also something was biting us at night (see pic for reference)

We stayed in India for one month and stayed in 7 different cities in 5 star hotels and one of them was Kolkata. AVOID booking in hotel Hindustan it was the WORST experience. This should be a 3 star hotel. Room service was terrible, called 6 times to get a towel 2 hours later. They never came to pick up used cutlery for over 1 day so we left them outside our door and it was outside for 48hours no one came and picked it up. The garbage can was full and no one came to pick it up during our whole stay. We stayed 4 nights from Wed-Sun and there was clubbing in the hotel going on every night till 3am even though we were on the highest floor we could hear the noise. Also something was biting us at night (see pic for reference)

Older hotel. Staff unprofessional. Especially the guy at the checkout

House keeping wasn’t responding properly.

Rooms were good but not upgraded.Food was really good but expensive. Complimentary breakfast spread was good. Staff was very courteous and helpful. Overall a pleasant stay.