머큐어 선샤인 코스트 카와나 워터스 (Mercure Sunshine Coast Kawana Waters)

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

We had to swap rooms as the one they gave us was extremely musty. Restaurant is very average. They were very reluctant to provide a later check out even though we booked three rooms and only requested late check out for one for the rooms. Very slow manual check in - long lines of guests waiting. Very noisy air conditioning.

The room is very clean and spacious. The receptionist was nice and helpful. I enjoyed my 2 days staying in this hotel. recommended and will come back again.

Great staff and close to the hospital

The room was clean, the staff was friendly and helpful. The breakfast buffet was sufficient. The evening meal was nice and the chef was fast. The only thing wrong was a very noisy exhaust fan in the bathroom but we were there on a weekend so probably no maintenance available. The did offer to change our room.

IF YOU PREFER GOOD VENTILATION,.....this is not the place for you.

Clean room , great staff , food in the evening is great ,a bit costly though , no tap beer option .Breakfast is costly .Overall great experience and really nice support staff .Things could be better for improved experience

We were very disappointed with our stay. After checking in, we found that the room had a strong unpleasant smell, the chairs were visibly stained, and the bathroom did not appear to be clean. The shower head was also not working properly, with very poor water flow, and it made a loud noise whenever it was turned on, making it an unpleasant experience to use. Because of these issues, we decided we wanted to check out early and contacted the hotel through the Expedia app to ask about the process and whether we could receive a refund for the unused second night. Unfortunately, we never received a response to our message. Overall, the condition of the room and the lack of customer service made for a very disappointing experience. Based on our stay, we would not choose to stay here again.

Excellent service and Restaurant are great

The staff were very help full and the rooms were clean . Thank you we will be back .

This place was beautiful, cute little view, bathroom was big and nice, beds were comfy, close to everything. Beautiful