하노이 이모션 호텔 (Hanoi Emotion Hotel)

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The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....

The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,

The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.

Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.

very comfortable and friendly and helpful staffs

It's ok.

calm and good place to see downtown

Not really near anything so location was a let down for us. Especially when we arrived in the evening wanting dinner. The quality of the hotel was fine and similar to most places we stayed. All I'll say is don't trust the sales man selling trips in reception. Only because we Googled trips before we spoke to him, did we realise how much he was trying to rip us off and con us.

Breakfast was ok, dinner could be better.

Very pleasant stay, staff are very helpful.