Dusit Princess Hotel Residences Nairobi

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Disappointed with their customer service not helpful and friendly at all.

Truly amazing hospitality!

Room was MASSIVE. Clean and neat.

This property was beautiful and so clean. The staff was super friendly and helpful. The bar restaurant was fabulous with a great DJ and friendly bartenders.

This hotel is absolutely gorgeous. The gym and pool are modern and clean. The steam room was amazing. The breakfast was delicious and the restaurant bar amazing. The service was the best I have ever had so friendly and accommodating! The food was delicious. The best hotel experience ever.

Beautiful property, excellent service and top notch amenities. The staff made us feel welcome and are very nice and friendly people!

We had a great time. Food there was amazing.

Very good staff service

This is a very upscale place to stay. Really enjoyed my stay here

Until I decided to travel for a business trip to Nairobi that weekend, I had never heard about this hotel. After reading few reviews and being undecided for a couple days, I decided to give it a shot! The hotel is relatively new, in a quiet and nice area. Knowing that parking for free, I rented a car and was pleasantly surprised by the structure of the facility. Check-in was smooth and friendly. Once in the room, you could feel the freshness and the cleanness overall, with bottled water and all the basic amenities. I loved it. However, I also quickly noticed that there was no kettle, tea or any type provision an afternoon or evening tea, I was quite surprised giving all the details an hotel of such standing. I reached out to the front desk about that, and although they had indicated that tea, kettle etc are provided in the residences room (from 1 bedroom and up), they still provided me with everything necessary to allow me, whenever I wish, to have a tea. Which I very much appreciated. I also needed a glass of wine after purchasing a bottle, I was quickly provided with a couple of them. Breakfast was excellent and well supplied, with attention to details. I enjoyed it for 3 morning in a row. The hotel is prettily decorated and definitely worth staying there. Overall, a beautiful and memorable stay. I will definitely go back for another visit whenever I get a chance. The staff are extremely friendly and always willing the help, and the area is near everything you need!