이비스 스타일스 루체른 (ibis Styles Luzern)

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clean room and helpful staff

Great staff. Very nice room with lots of space. Great location. Price was right.

Good location. Mass market accommodation. Buffet breakfast was decent but expect to see people doing things that make you not want to eat (touching the bread to cut it rather than using the cloth RIGHT there) Bed was not the most comfortable Foam topper makes metro warm. A/C vent blows right at the bed with no way to adjust direction. Inexpensive for Lucerne and you get what you pay for. Highlight was lobby staff member named Manuel who offered excellent suggestions.

Good overall. Staff were very helpful . Quiet location, room was a decent size. parking was not included had to find on street parking or the local parking garage, and that had to be paid for.

Clean large rooms with excellent AC to escape the summer heat. Staff was kind and helpful. They allow you to store your luggage if the room isn’t ready. They have a small store downstairs and breakfast for a few. We would stay here again because it was excellent value and a short walk from bus stops.

We had a balcony room which had a reasonable view and gave some outdoor space. Everything was fine with the room. A little basic but everything which was needed. I feel the hotel could have been more helpful on check in. We arrived about 12 and left our bags and then came back just before 3. At 2:50pm apparently the room still wasn’t ready which was disappointing as they knew we were already in the town. We waited in the lobby and then after a number of other people had checked in asked again and it was ready. I was just surprised by the way this was handled.

Not so good, it should be better

We had a great stay at Ibis Styles Luzern. The location was excellent - quiet and peaceful, yet only a short walk from the Old Town, making it a great base for exploring Lucerne. Our family room was spacious and had plenty of room for all of us, making our stay very comfortable. We also felt it offered great value compared with some of the much more expensive hotels in the city, which suited us perfectly. We would happily stay here again and would definitely recommend it to others visiting Lucerne.

Great location. We love the fact that you can leave your luggage’s even after you check out so you can browse the area without the hassle of bringing all your stuff.

Pleasant staff but the hotel rooms are scruffy and the air conditioning is absolutely useless.