베뉴 호텔 1박 숙박 - 스탠다드퀸룸 + 얼리 체크인 + 레이트 체크아웃

really i have no complaints. basic hotel with clean amenities.

SRV 바우처를 사용하기 위해 2021년 12월에 스테이케이션으로 1박 숙박했습니다. 전반적으로 괜찮습니다. Wi-Fi, TV, 기본 필수품이 있습니다. 하지만 방은 특히 창문 부분에 먼지가 많습니다. 음식 교환은 소란스럽지 않습니다.

Room was a little small, but the bed's comfort level is acceptable. Baked rice at e1 Wingz is amazing. I'd go support them again as a customer even if I am not staying in Hotel Classic.

The room was quite small but reasonably clean. The free set lunch was ok

방은 아늑하고 깨끗했지만 샤워 공간에서 냄새가났습니다. 이 호텔은 다양한 음식 옵션이 있는 흥미로운 거리에 있으며 음료와 스낵을 판매하는 작은 Giant 슈퍼마켓이 근처에 있습니다.

Service staff was good but the room is kind of old.

호텔 방은 새롭고 적당한 크기입니다. 짧은 휴가를 위해 편안합니다. 내가 유일하게 예약한 것은 점심/저녁 식사는 옆집에서 제공하지만 그 날은 문을 열지 않았다는 것입니다. 식사를 기대했지만 결과적으로 쿠폰을 사용할 수 없었기 때문에 약간 실망했습니다. 그렇지 않으면 숙박은 좋았습니다

Interesting experience staying at Venue Hotel. A note though, there is distinguished difference between Venue Hotel at 305 Joo Chiat and Venue Hotel the Lily at 238 Joo Chiat. In the booking page, it can be quite misleading as the photos for both hotels are inserted. Room for Venue Hotel is quite basic, not for family but good for couples. Good point about Venue Hotel at 305 Joo Chiat is the location as there are many good eateries around the area. Petite Pain Bakery is just downstairs and Commonman Coffee Roasters are just walking distance.

Do not be deceived by the early check in and late check out. I experienced no such thing. Firstly they told me to call on the day to inquire about the early check in, late check out, and free complimentary room upgrade. When i called on the day itself, the call was picked up by this chinese fat guy who was working at the counter. He talked to me like he was talking to a friend, completely unprofessional. When i asked for the above 3 items, he said and i quote "wah all u also want ah?" In my head i was thinking *but its listed on the website and i was told to ask for this* but i at least have the manners not to speak my mind. When i reached the place, there was no early check in, no late check out and no complimentary room upgrade and i was bluntly refused. Their condescending tone was like looking down on me just because i got the cheapest room. If im not wrong i chose the $90 room with my sg rediscover voucher so i dont need to top up money. But even if your customer is poor, this is no way to treat a customer. When i asked for the complimentary room upgrade, he said "but you chose the cheapest room" i thought to myself if the cheapest room cannot upgrade then why is it even listed in the website for this particular room about the upgrade?? Its like empty promises being made and we just end up disappointed. Anyway, after checking into the room, this $90 room is so tiny that i cant even open my luggage. I had to open it in the bathroom. Walls were very thin and i doubt there is sound proofing. I could hear the next door guy watching tv at 2am and the 2 receptionists being noisy woke me up in the middle of the night. Please at least have the decency to lower your volume, you are located at the first floor, and there are like 10 rooms located on the first floor. Both of you are disturbing 10-20 customers. The room only has one bedroom and one bathroom and no windows. Mattress was itchy too. The complimentary food at E1 wingz was good though, however unlike what is stated on the website, only the fish and chips and the 4 pc wings set is available. The date that i went to check in is 20 dec at 2+pm. To summarize, rude staff (probably only polite to people who purchased the better rooms and did not use the vouchers), empty promises, small room.

Post mentioned was for VENUE hotel with it’s pictures, turns out package was actually for VALUE hotel. Which is a totally different hotel and we didn’t expect the quality to differ so much from the pictures. Post and actual hotel package is so misleading. We felt cheated, disappointed and did not enjoy our stay.