フェルム (Ferrum)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Really liked this place. Very clean, good location. Did have an issue with WiFi for the first 2 days but that was then resolved. Would definitely use again for my work trip.

Great location for traveling to Wembley Stadium. Clean, safe, and felt like an apartment experience.

With the Wembley Stadium grounds making it very convenient for shows. Note- no ac. Does provide fans

Would stay again!

Very nice and spacious rooms. Staff is very friendly and helpful. Easy access to stadium!

Can’t beat the location for concerts/sporting events. Check-in was smooth. There were minor issues with the property(missing shower head, broken slats on the bed). Communication with me was poor. Had issues with wifi not connecting. In the welcome letter it says to contact through booking portal (Expedia for me). The first time I reached out they got back to me the next day and later even reached back out to see if issue was resolved. The WiFi then stopped working again and also there was an issue with the trash chute. When I messaged to attempt to resolve no one reached back out to me before check out. When we asked reception he said he would resend the info to login although the password had never changed. In the end, we only had wifi for 12hours and had to bring trash with us to check out due to lack of communication.

Great location. Spacious flat. Clean and tidy. Would highly recommend and I personally would return here with no issues

Lovely large, clean apartment. Easy check in. We enjoyed our stay very much.

I barely write reviews but this is by far the worst place I've stayed at. First - Ferrum has a pest problem, this is not a exaggeration. There are mites and flies everywhere, I found them on the upholstery and bed, even crawling on me. Another concern is the dirt - who is cleaning these units? It is shocking that guests are charged a cleaning fee. You can smell the dirt and grime as soon you walk through the door. The sofa was saturated in debris, you could actually see the dirt, flakes and residue in the crevices of the velvet sofa. It's disgusting and it made be physically ill . And don't bother ordering food or groceries like I did - if drivers happen to leave it on the stairwell or doors, it gets stolen within mere minutes - it happened twice! This place is a literal cesspit. I should also mention, the bathroom is especially terrible - the bath tub is covered in soapscum, the shower pressure is non-existent and water pools in the bath, it does not drain. All bottles of handwash/shampoo provided are watered down. Be warned - the towels aren't clean either, they smell used. And if you're banking on getting a good night's sleep, expect to be sorely disappointed because the wooden bed frame is flimsy and creaky - the paltry slabs of foam they call pillows will leave you stiff necked for days. Avoid at all costs, Ferrum is a slum.

The location is great if you’re doing anything at Wembley. Just be aware the Apartment has no AC on a really hot day it does get pretty hot.