ポンテ ヴェッキオ ラグジュアリー スイート バイ メガ (Ponte Vecchio Luxury Suite by Mmega)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Location couldn't have been better!

The place was bigger than expected and could room up to 5+ people, if necessary. We had a very hard time finding the place. They did give us the location pin, but the location took us to the middle of an alley. The host finally came out to get us, but did not have much time and gave us a 3 min. Run down. I asked about the washing machine and was shown where it was, but the washing machine was not working. Door would not open and we read the user manual ( we are also familiar with this type of washer, this unit was just not working). I reached out several times to the host, but no response from the host. We did not get a response back on where to dump the trash, other than the front of ponte vechhio. We could not find an actual location and host did not respond back. The bathroom was clean, but with 3 of us, you could only take a 3 min shower each for there to be enough hot water for 3 people. Hot water for one person lasted about 8-10 minutes. Great location near ponte vechhio, fairly clean. It was very noisy at night from the restaurants and bars outside. I wore ear plugs, so I was fine, but spouse was up each night due to loud noise abd thin walls.

GREAT ACOMODATION, AND SUPERB LOCATION

Great location - right at Pointe Vecchio- very spacious with kitchen & washer. Local TV only downside!

The communication was excellent and we knew exactly where to go. Our host met us at the door and explained all things to enter and operate things in the apartment. It was a perfect space for two of us with lots of space to relax. We also made use of the kitchen to cook some meals. The location is perfect; you're within steps of the Ponte Vecchio bridge and many shops/restaurants. We would highly recommend this property and would stay here again.

Great location

The property is fine, the administration not very helpful, but what is very good is that has a great location and easy access to main attractions

The location is the best. Everythings are walkable. The place is old but clean enough, it was okay to stay. Check-in information wasn't clear until two hours before check-in time, so i got frustrated a little.

Hi. I had a serious issue with Expedia and the host. I payed and afterwards did not receive any email, WhatsApp, text - nothing. Until about 20:00hra where the host contacted me to ask how my stay was going - kind of a hipócrit question. The host doesn’t answer my messages since… Since I did not get any information for servral hours, I had to book another stay. I would like Expedia to completely refund the reservation.

We were a family of four. Location is prime. Walking distance from everything. Apartment spacious and in very good conditions. Asked for recommendations on restaurants and they shared with me a couple which was nice of them. Only thing I was disappointed in was check out was at 10am, but I asked if my family & I could just leave our luggage in the property for another ~3 hours before our train so we wouldn’t need to carry the luggage while exploring Florence those hours before the train ride. They were not willing to accommodate.