エクステンデット ステイ アメリカ スイーツ ヒューストン ノースウェスト ハイウェイ 290 (Extended Stay America Suites Houston Northwest Hwy 290)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Everything was great

we checked out early. We’re trying to get our money back for the last three days because of the roaches and the nastiness of the rooms. They said they’re waiting on the manager so they can get the code for the refund.

Great prices...nice staff

Okay

Hotel staff was amazing. I would definitely stay there again.

Found out upon arrival that the elevator was broken and we were on the 3rd floor. Accepted it, but then we were assigned to a room that already had a couple in it. Just so happened that the clerk who checked us in came up the stairs as we were going to talk to her. Said she didn’t know the room she assigned us to had someone there. Gave us the room next door. Room was clean; however the room, hallway, and stairwell all smelled like dog pee. Constant flow of people going in and out (room was right by the stairs). People hanging out all around the property.

I booked a room about 3 weeks early and the MORNING OF my check in they called me saying they were overbooked and had no room for me. Bad service.

It was bad first of all the elevator didn't work than heading up the stairs the exit door was wide open. Next the hallway smells like smoke (drugs) walking down the hallway you can hear females talking loudly the room smelled bad didn't stay I left there asked for a refund

Great staff. Room ideas the disappointment, no hot water and seen a few bugs

Nice staff