ホテル鹿島ノ森 (Hotel Kajima No Mori)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

4月中旬の軽井沢は通りには桜が見れました。11度くらいでさむいですが、5月は新緑がおすすめです。 清潔な客室でベッドは寝やすく静かな環境です。スタッフの方特にフロントの方、客室係の方は気持ちよく挨拶してくださり丁寧で気配りがあり、申請。うれしいおもてなしでした。 朝食は和食、洋食:アメリカンスタイルセット サラダセットヨーグルトやトーストにつけるジャム、フレンチトーストから選べます。サラダセットは美味しく頂きました。 朝食スタッフにより朝食の紅茶やコーヒーのおかわりや空いたお皿を片付ける時にお客様を急かすかのではなく、ゆっくり朝食をたのしんで頂く配慮が欲しいスタッフがいました。家族はお部屋に泊まることは満足しています。

We loved our stay here. The staff was incredibly kind and attentive, and the room was beautiful. The entire hotel maintains a sort of romantic vintage feeling but has completely updated bathrooms and every sort of modern amenity one could need. I would highly recommend this place to anyone staying in Karuizawa.

good

Really enjoyed the experience at the hotel: located in an exclusive area. The staffs are very attentive. The breakfast is amazing and the service is top notch. It is near Kumoba pond. The scenery is mesmerizing.

Kind staff. Clean rooms. Beautiful area.

Very professional staff

Nice quite location close to nice spots and not too far from the town. Lovely serene garden and breakfast. Later than usual check out in Japan.

An excellent hotel in the middle of the forest next top a golf course. Nice and quiet surrounding. Shops around 10 min walk, taxi to train station around 1100 JPY. Excellent service both in reception and in the restaurant. Special mention of Momoko Obinata in the main restaurant.

A bit away from the city centre but fine if you have a car. Complementary parking, helpful staff, nice environment, spacious room and reasonable price.

The hotel was farther than I thought it would be, and quite isolated too—no restaurants or convenience stores nearby, which becomes a bit of a problem after the restaurant closes at 8:30p.m. (!). In the summer, a 15-minute walk to the city center might be pleasant but it is torture during winter. We also inquired about skiing and were informed that we did not need to reserve a slot, only to find out that we had to. Good thing there was still a one-hour class available. Was also expecting a shuttle bus from to and from the train station but there was none.