ザ エミン パシャ ホテル & スパ, シティブルー コレクション (The Emin Pasha Hotel & Spa, CityBlue Collection)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Like a vacation! Staff could not be more courteous. Gorgeous environs

Another delightful stay at Emin Pasha! My favourite hotel in Kampala! The staff are wonderful; rooms super clean; the restaurant is great; the garden setting is beautiful; and the spa has great massage therapists. Thank you for a wonderful stay!

Wonderful hotel. I received a complimentary upgrade which was so kind. The food is delicious. Janzi band on a Friday night are fantastic. Overall, the perfect stay!!!

Lovely hotel with plenty of greenery and areas to relax. Staff were helpful and friendly, great location too.

Lovely bedrooms… great bedding, lots of room. Very comfortable. Good pool with few users. Beautiful gardens. Lots of comfortable common areas to sit and read , socialise, work from. Flexible on check out times Plenty of breakfast choice .. if you like cooked breakfast. I’d skip evening meals and eat at one of the cheaper and better places. Don’t choose the pasta if you eat in.

The rooms are beautiful and very comfortable. It was -concerning to me though that rooms are not child safe. Our 2-year could easily open the locked front door, and the balcony door did not lock well. Other than that, are wonderful hotel. The spa is excellent and reasonably priced; but the restaurant is over-priced for the standard of meals.

We had a wonderful stay. The beds and pillows are so comfortable. The rooms are beautifully furnished. The pool is clean and lovely; as well as the gardens. The food was average (CJ's standard), yet very very expensive. The spa was awesome!! Agness gives a great facial and massage. I will definitely stay here again, though will likely eat out in the evenings.

Nice place to be

I arrived in the middle of the night and the fire alarm in my room had an expired battery that beeped every few seconds. This should have been noted and changed. The menu at the restaurant is extremely limited. No real vegetarian options (no main course). No vegan options. Internet is terrible and doesn't work most of the time. The second room I was given could not be locked. The balcony door was missing a key and no one could find it. I had to request to be moved. They have music and its loud and as a guest you have no recourse but to listen to it because they put loud speakers at full blast. The transport to the airport was in a car that was severely damaged. The smell was horrific, the trip 20 minutes longer than expected because the car had no power (carburator problems). I was severely concerned we would not make it at all, so the smell was head ache inducing and stressful. All in all NOT the level expected for this kind of hotel.

When I arrived at tge hotel, i was told the room i had booked and paid for in January was not available and i had to accept another cheaper room. The following day I spoke to the manager, Moses who promptly gave me an upgraded room. Very happy with this outcome!!! Apart from this one issue, the hotel, grounds and staff are great. Reception desk very helpful. I will happily stay there again. Really nice hotel.