ホイアン ロイヤル ヴィラ (Hoian Royal Villa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Hotellpersonalen kunde ha avrått oss att bo där då det var översvämning precis överallt och han kunde inte ett ord engelska men han var mycket trevlig trots allt och gjorde sitt bästa.

Location perfect. Walkable distance to most happening places

I just want to say a huge thank you to the team at Royal Villa Hotel in Hoi An for their amazing hospitality. I’m truly happy and grateful for the experience we had during our stay. I was traveling with my mum, and she absolutely loved this hotel just as much as I did. From the moment we arrived, we felt so welcomed and well looked after. The hotel itself was wonderful — clean, comfortable rooms that stayed nice and cool, and a perfect location close to amenities and the main market area. But what really made it special was the incredible family who run it. They were so friendly, warm, always smiling, and their English communication was excellent, which made everything easy and stress-free. We felt very safe and cared for the entire time. The owner even personally came to check on deliveries just to make sure they were for me and that everything was safe — such a thoughtful gesture that meant a lot to both of us. Nothing was ever too much trouble. Every request we made was met with kindness and a genuine willingness to help. It honestly felt like a home away from home, and it’s thanks to them that we loved our trip so much. I HIGHLY RECOMMEND Royal Villa Hotel to anyone visiting Hoi An. If I ever return — and I hope I do — I’ll book this hotel again without a second thought. Once again, thank you so much for making our trip so enjoyable and memorable. You made everything even more special for both me and my mum.

Checked in and didnt stay. Room smelled of mold and furniture bed extremely dated and old. Staff were friendly, but didnt refund me the entire stay, only half.

The location is great! I had a room without windows and it had moldy smell. Nice staff, they leave you alone.

I found the property acceptable & close to ancient town & night market.

Booked this hotel for a friend's and his spouse at the age of 60s. When they arrived at hotel, there is no one to help them with the luggage to the upper floor. Imagine a wet and late night two elderly need to carry both their big luggage and climb the staircase and the railing feels as if it gonna drop off any time. The hotel also don't provide breakfast. That's is the most annoying part is when they check out there is also no one to help them with the luggage down the stairs.

The staff were so friendly. They upgraded me to a better room as a surprise for me, which I really appreciated. It’s within walking distance to the Japanese bridge and from there you’re in the tourist my area. My only complaint is that the water pressure in the shower was terrible, everything else was superb.

Great owner, great location and was upgraded without asking.

Nice stay, wonderful hosts. Loved the free use of the bicycle to get around.