ハイアット リージェンシー コロンブス (Hyatt Regency Columbus)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Have stayed many times at this location. Very friendly staff. Rooms are clean. Comfortable bed. Valet parking was a breeze! Everyone is very helpful. Highly recommend!

👍👍👍

We had 3 issues: (1) the shower Rennovation was miscalculated. My 6’3” husband was a full 8” taller than the shower head and had to bend over. This also caused tons of water to spill on the floor of the bathroom. We used all our towels to clean it up. (2) the Internet was slow, and the Chromecast was broken. (3) $35 parking - $50 for valet was exorbitant.

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I would recommend avoiding the bell service unless you specifically need it. My experience was extremely frustrating and felt more like harassment than hospitality. I politely declined assistance at least five separate times. First, I was asked if I needed help with my luggage—I said, “No, thank you.” Then I was asked if I needed a luggage cart, and again I declined. The bell attendant then followed me to the entrance, asking where I was going and reminding me that I could only leave my car for 10 minutes. I acknowledged that I understood the policy. After I checked in, he approached me again and asked if I needed help bringing my luggage in. I declined once more. He then followed me back to the entrance and again reminded me that I couldn’t leave my car unattended. I explained that I understood the 10-minute policy and was simply dropping my luggage in the lobby with my family before immediately moving the vehicle. Instead of leaving it there, he continued explaining security procedures and insisted that I hand over my car keys, even though I was only going to be inside for about 30 seconds. I’ve stayed at many hotels and have never experienced bell staff who were this persistent. What should have been a smooth arrival became an uncomfortable and stressful interaction. Hospitality should make guests feel welcome, not pressured.

Room was clean beds were comfortable decent walking distance to the convention center. Definitely will stay here again.

Every staff member we interacted with was top-notch and incredibly helpful. Breakfast was way better than expected, and a great start to a busy day.

It is a great conference hotel. Unfortunately bar and lunch facilities are not sized accordingly.

Great location ~ walkable to quite a few things!

The room was amazing and had the best view ever. Staff kept the room very clean. The front desk staff was amazing and very polite and helpful. This hotel will be the only hotel we stay at from now on.