ソネスタ シンプリー スイーツ ダラス ガレリア (Sonesta Simply Suites Dallas Galleria)

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Very horrible- nothing good to say

I arrived around 11pm, and there were at least 4-5 suites with trash bags outside the door. When I opened my suite door, there was a cockroach on the counter. The bed at some faint stains. I just couldn’t stay on the property after seeing this.

We needed a Kitchenette. The low price seemed too good to be true. There are renovations going on but that did not affect us. It was worth every dollar.

Good for the stay.

Kitchen appliances were kept and few things like salt / pepper etc which are very much needed were in the room

I stayed for 3 nights. There were no room services at all. No door sign for requesting room service. Body wash bottle was empty, I talked to front desk about it, but it was was not refilled at all, I had to use shampoo, instead. No hand soap at the sink in the bathroom for use after toileting. I also had to use shampoo, intsead.

The staff was great as well as the room, I only complain about an awful smell of old urine in one of the staircases and the others smelling off as well. This location could use some TLC but it seemed like they were renovating as we were leaving so they’re on top of it! Enjoyed our stay overall!

Older property, not real clean, sheets old and rough and balled up . TV wasn’t working.

Hotel smelled, not very clean

Highly would not recommend. Didn’t know if I was checking in or looking for the local plug. On arrival people were running after each other that were stealing each other money . Booked a room with a queen and pull out couch for my family and on arrival they check me into a single queen and tell me “ sorry Expedia changed it which is absolute rubbish . This place should be demolished with the staff for everyone’s benefit. Checked out immediately. The hotel is absolutely disgusting I mean my shoes underneath were cleaner. Wouldn’t even had stayed if it was free. DO NOT WASTE YOUR MONEY OR RISK YOUR HEALTH!!!!