ハイアット リージェンシー リスボン (Hyatt Regency Lisbon)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Kids are not allowed at the pool. It’s a beautiful clean place, but if you’re planning on wanting to go swimming with your children you should reconsider.

Amazing hotel, goes above and beyond to make sure clients are happy. A real 5 stat hotel

Breakfast was fresh and very well made but it will be nice to extend time a bit to 10.45 especially on the weekend.

⭐⭐⭐⭐⭐ We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff was friendly, professional, and always willing to help. The location was convenient, and the amenities made our stay even more enjoyable. Check-in and check-out were quick and easy. We would definitely stay here again and highly recommend this hotel to anyone visiting the area.

This experience was odd to say the least. They boast a rooftop and a Riverview room--both of which had much to be desired. The rooftop is basically a club with loud thumping music (which is fine as long as you state that) and even as a guest, you are not guaranteed a visit to the rooftop space as they become full very quickly, leaving a very long wait. I reserved a Riverview room but have photos from my 2nd floor room that show nothing more than the top of a bridge after an obstructed view by the conference center. I took photos to share with hyatt as they truly need to monitor how their hotels are misrepresenting rooms. The staff was kind and offered a room change to the other side of the building but that view wasn't much better--both presumably advertised as "Riverview" rooms--not the case. Don't expect much for the downstairs outdoor seating wait staff--i ordered 2 drinks and never saw the staff again. He disappeared without even notice that apparently he was leaving. After quite some time, I went inside and asked what happened to the waiter and the bartender said he must have gone home. I was also supposed to receive one perk of a bottle of wine and contacted the hotel and hotels.com who both never responded. Hotel is clean, staff at the front is welcoming, and design is lovely so they have that going for them.

Had a wonderful stay

Wonderful place to stay! With the icon roof top above

Great team - nothing too Much trouble. Great location

Beautiful place. So clean. And the kitchen is clean and beautiful so helpful if travelling with babies.

The location is 20 minutes from the main shopping and tuk tuk rides. I chose it for it's reputation of 5 star service. It did not disappoint. It's close to a few museums and nice lounges and restaurants. I really enjoyed the daily 2hr complimentary access to spa. I definitely wanted access to a hot tub and pool. It was perfect for this first time solo traveler.