ヒルトン ガーデン イン イサカ (Hilton Garden Inn Ithaca)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

For some reason we were rushed out on check-out day. The cleaning staff came at 8:00, awaking us despite the "do not disturb" sign on the door in full display. It happened again an hour later, then we go a call about checkout, all before 11AM checkout time. Very annoying - as is the standard hidden fee gotchas that I am still trying to get a handle on...

Perfect location Easy access to area Helpful friendly staff

Lack of sufficient amenities- tissues washcloths, towels; lack of hooks to hang such items, lack of tea bags, etc.

Our room was clean and comfortable and the staff were friendly and helpful. The hotel is centrally located in downtown Ithaca. Unfortunately, the parking garage next to the hotel is under construction so we had to unload and then park a few blocks away. This was time consuming, though the hotel did its best to alleviate the problem. Overall it was s very good stay.

Our experience at the Hilton Garden hotel was quite positive due to its location, and cleanliness quietness of HVAC system. It was nearly impossible to call the actual hotel to learn about parking and pool information and not all desk staff are equally thrilled to answer questions, expecting that you'll read the materials handed to you on tiny pieces of paper. Overall, however, a positive experience, and unlike a few years ago, when their sheets off-gassed chlorine, there were no toxic odors this time around.

Good location, helpful staff, mediocre breakfast, lack off safety box in the room.

The room was clean Albeit there is no air circulation (return) in the room. This has made the use of the bathroom inconvenient. The location of off-site parking made dropping off and on the luggage a bit awkward and cumbersome. Other than that the hotel is in a great location with access to all what downtown Ethica has to offer.

The rooms and hotel were very clean and all the amenities were on the newer side. The only issue I had was with the airport shuttle. It only is available if there are enough staff and I was told “do you know what uber is?” By one of the staff members in a very condescending way when I enquired about reserving a shuttle to the airport for an early flight. They need to communicate and maybe even not offer an airport shuttle if it is this disorganized.

Amazing staff, great late night crew were very kind. Breakfast was convenient and had a decent selection of items. Room very clean.

Clean room