レジデンツァ デポカ ガレリア ラカデミア (Residenza d'epoca Galleria L'Accademia)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This location is perfect. There was market right outside and it had so many good things to buy from locals. It was a close walk to the cathedral in Florence. The room was also so big and the beds were comfy and the bathroom was so big my girlies and I all got ready in it. The host was also super friendly and responsive and the check in instructions were so detailed which made for an easy and smooth check in. Definitely would want to stay here again.

Upon arriving at the residence, the outer door code did not work. Neither did the inner door code. Also, the instructions were finding the key in the black box were not accurate as the key was not in the box. We wound up calling the emergency number and the person that answered gave us completely different codes than what was provided to me via email from accessing the property. No hot water.

The best thing about this place is the location.

El lugar estuvo limpio, desafortunadamente hay algunos servicios indispensables que no hay, como por ejemplo no tienes jabón ni shampoo para baño, no hay limpieza diaria de la habitación y si vas con familia ir al baño a un piso diferente es algo incómodo, no estuvo mal pero si hay cosas necesarias que deberían implementar.

The place is decent, centrally located. If you are looking for a place to stay for a night or two in the central Florence and don’t mind to go to your private bathroom to another floor, it is a good choice.

Clean room

This “accommodation” rating is below a 2 star hostel. So much potential but the condition it is now is poor. Stains on blankets in closet, Coffee or liquor stains on walls at night table. Shower overflowed but we managed to keep it under control. Absolutely no support if using a CAN cell w eSIM. Can’t dial out. Should be noted in their ad.

My phone this is one of the worst hotels I've ever stayed at due to the customer service or maybe lack thereof of a customer service and more. Just a service. Everything I reported, I was asked to prove from the lack of amenities to the fact the bathroom had no soap in it. Obviously not been cleaned since the toilet was dirty upon arrival. I would never stay here again for the price as you are overpaying. There are other locations in the area that are most likely cleaner and more convenient. The check-in location is 10 minutes away from your actual hotel where if you don't arrive in that 4-Hour window then you have to pay an extra 30. And the fact I can send screenshots of the amenities I was told I was going to receive and then say we still don't provide those. Sorry and not received anything from the hotel left me flabbergasted. In my room for two people I only received one cup to drink out of. It's the little things like this that lets me know that they are in it or the money. It almost seems like a scam at the end of the day since there's no ventilation in the bathrooms either

The place overall was just ok. It’s in a good close location to major points of Florence. I didn’t find it particularly clean we found hairs on pillows and on the sheets. Rooms are configured differently and our bathroom was downstairs in a basement space that was accessed via common stairs. It was spacious and clean with a jetted tub. None of that seems evident in the posting. Also not sure what they mean by listing breakfast as an amenity. The site is not staffed and check in was was multi step process. Likely won’t pick this place if I return to Florence.

I found the place very insecure.