アストリア ルツェルン (Astoria Lucerne)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very nice, clean and well maintained facility. Room was decent size by European standards with comfortable bed, but the sofa bed was not as comfortable with very had mattress. Location was great, within walking distance from train station and old city. Very hot outside but AC kept the room nice and cool, which was important for us. Wouldn’t mind staying here again.

Check in staff was so rude to us it was a terrible first impression. Repeatedly staff would walk past you throughout the stay and not acknowledge you at all. No good morning, nothing. At check out, no thank you for staying, safe journey home- nothing. Really poor for paying almost $600 cad a night. Location good. Would not stay here again.

Good location. Very quiet and clean. Helpful reception staff. The only thing I didn’t like was that the coffee machine didn’t work, but that was minor.

Great location in Lucerne. Very clean room and clean common areas. Front desk was helpful and knowledgeable .

Very clean. Excellent staff and fantastic location.

Clean Rooms. Conveniently located. Great restaurants.

Great downtown location; 5 min walk from the train station

Lucerne is filled with charming, beautiful hotels but this is not one of them. It looks like an office building decorated in the 1980s. The rooms are basic and average. They’re fine but no view, no charm, and just average bedding and bath. It caters to tour groups. The breakfast is good but not as good as we’ve seen at other mid range hotels in Switzerland. It’s on the other side of the river from old town so it’s a short 8-15 min walk to the tourist sites. It’s not a bad walk though. We ate at the Thai restaurant on property and the food and service were indeed excellent, but be prepared to spend about 3x the cost of a similar meal in NYC.

Excellent breakfast and courteous staff.

A very nice hotel. I will be staying at this hotel again if ever I go back to Lucerne.