星野リゾート　界 鬼怒川 (Hoshino Resorts KAI Kinugawa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room was beautiful and the private onsen is great for those who have tattoos that cannot be covered up. The rooms were spacious and the welcome snacks were delicious.

The room was absolutely beautiful, the private bath was so lovely in the cold night air. The staff were all so friendly and attentive, it really felt like they had thought of everything! We would definitely stay here again The only downside is that when arriving, the driveway/road up to the hotel is completely gravel so it was very hard to get our suitcase to the hotel. We ended up getting a taxi back to the train station at the end of our stay and that was much easier. Strongly recommend not walking to the hotel from the train station if you have a big suitcase like we did

Great staff and food but there was an issue with pipes making noises in the evening and night so it was difficult to sleep and relax.

Outstanding, beautiful resort to relax and unwind. This place is perfection. I had the room with a private bath that overlooked the garden. So beautiful and serene. The curated kaiseki meal and breakfast were incredibly delicious. Highly recommend this resort, will be back again!

This retreat in the village was tranquil and restorative. The traditional japanese room with private onsen bath was the perfect complement to arriving from Tokyo and restorative after a day of rafting and canyooning (shout out to NOAC). The half board option was a great addition. Breakfast and dinner menus were exciting, sophisticated and simoky delicious. The staff are attentive to detail, accomodating and very polite. Thanks for the wonderful stay.

Excellent servuce

What a lovely break from the busy day to day of Tokyo. We did this resort on a quick trip from Tokyo and the onsen and food were amazing.

A hidden gem.

Everything was great except for a few issues: 1. The front door was hard to find. We had to walk about five minutes on an unpaved road to reach the "entrance," where we then had to take a lift to the reception. 2. The dinner and breakfast were decent, but for a rate of $620 per night for two people, we expected better quality. 3. The nightly rate on Expedia was listed for one person, even though we entered two guests for one room. This was misleading, and had we known, we might have reconsidered booking the resort.

The property offered a welcome respite from the hustle of Tokyo. Getting there is easier via express train but not necessary. You don’t need to bring a lot with you because they provide extremely comfortable clothes, slippers, and even socks while you’re on the property. Same with toiletries. They have everything you could possibly need. Excursions are wonderful but not necessary if you’re going there to relax. The food is beautiful and nutritious. There are limited snacks and drinks available if you need anything between the planned meals. If you do decide to do excursions, plan for the later dinner as getting around Nikko takes time. I suggest taking a taxi to and from the property if you have bags. But the walk to the train station from the hotel is downhill and easy—about 20 minutes. The staff is wonderful and friendly and is so very kind. They make effort to speak English but everyone mostly speaks Japanese. We visited during New Year and they had lovely celebration meals and decor to commemorate the occasion. It even snowed during our stay and the property somehow became even more beautiful. It was snowing when I went to the onsen and it was unreal. I highly recommend staying here. I would just book well in advance to ensure the time of year you would like to be there. I imagine that Fall is also a beautiful time of year to visit.