アイ クワルティ ソッターニ (Ai Quarti Sottani)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Not for me.

Conveniently located in close proximity to all amenities with clear view and access of the Murghi Park across. I had my own data but no breakfast as advertised, otherwise peaceful and quiet at all times

Location, PERFECT!. Hotel, lovely, host very friendly and helpful BUT: No buffet breakfast as advertised, Sink blocked, tissue run out first day, and it was cold

Nice place in the center of the old town. A couple of maintenance issues that were brought to light but no effort to fix them. Our host was super nice and met us at the bus stop to take us to the property.

City core great space to get lost. Hotel in great location and you walk out to the caves.

The property is in a great location on the edge of the historic old town with views just outside of the valley and caves as well as the historic church of San Pietro Caveoso with the Casa Grotta. Breakfast was very good also. Just bear in mind that the property is in the city restricted zone so we had to park around 0.5 miles away and walk with our bags - would have been good if the property description mentioned this as well as pointing out where you can park. Maters is a fantastic little place - thoroughly recommend a visit.

I am uncertain as to why hotels.com has this hotel listed, since they report themselves as a guest house and not a hotel. Apparently there are only certain times that you are allowed to check in to the property, and then the guest house closes for the night. Because the only information provide to us was that check in was 1500-1800, but there was no closing time, we had no idea that upon our arrival the property would be closed. And as there was another guest outside, he was not informed of this bizarre policy either. Any guest house / hotel should provide customer service first and foremost. This was completely lacking from this property. Guests should always come first and to close before 2 guests arrive is unacceptable. And then to blame the customers is equally appalling. This property should be stricken from your list as a 3-hour window for check in is ridiculous. The property also stated that these rules were transmitted to us, but that is inaccurate as the only information we received was the check in time, with NO indication that the hotel would close for the night at 1900. A decent hotel would have staff available to check in guests at any time. Since we were delayed and could not make their time, we had to scramble to find a place to stay that night, when in reality we had already paid for a place and were denied entry. This is a breach in trust that we as travelers place in a property when we make a reservation, and is really quite unacceptable behavior.

Unfortunately we never got to check in to the hotel because the hotel was closed. Why is a hotel closed??? That is completely unacceptab

The property was very basic but clean. It was a bit of a challenge getting to Matera from Naples, so we weren’t sure about our arrival. Check in was at 3:00, and we got there around 2:40. No one was in the office, and we waited with our luggage by the door next to the street until someone finally arrived for 3;00. It was quite hot standing in the sun waiting. Loaded down with luggage in a city of steps, we did not want to go climbing hauling backpacks and suitcases. Frankly, I was beginning to panic. Matera is beautiful, so it was all worth while!!

Nico was very accommodating. Walking the old streets was well worth the visit to Matera. Visiting Casa Noha explained all about the Aass.